We asked LL for advice/help. Carpet has long been homeowners' most popular choice for flooring, and for good reason. When the estimate came out everything was itemized so we knew exactly what to expect. FAQ. On one call with Chris I had mentioned that since they felt there was nothing wrong with their product they could come and take their product back and give me a refund. He did come in Saturday said he was feeling better and laid most of the flooring down but did not finish any of the trim work and part of the bathroom floor and leaving all of the boxes and trim work and glue and garbage still in my mudroom/entry. Reviews from Flooring Liquidators employees about Flooring Liquidators culture, salaries, benefits, work-life balance, management, job security, and more. I would also recommend both hardwood flooring and this brand to my friends without hesitation. Time came for install. Our showrooms in the valley are staffed by professionals with an average of ten years flooring experience. Please write a review.. We have reviews on the following brands of wood floors: We got flooring from them and when it started buckling, they blamed it on Installation. We were provided excellent service at the Lumber Liquidator store #182 in Brewer, ME. The floor looked beautiful when it was brand new, and now six years later it still looks beautiful ??" They were able to find my flooring in a few areas of Ontario and then get it to me within 2 days. It looks great in our lake cottage. We decided to accept the price quote UNTIL we were informed we had to pay the entire amount before they would even schedule us for the work. Any contractor who wants 100% before the job has begun run away. either express or implied, including, but not limited to, the implied warranties He came out to look and on the areas of bouncy he said those areas would eventually tighten up and settle. Our kids often pull toys across the floor and now we have a lot of scratches. LL still refuses to help. Laminate is scratch and fade resistant, incredibly durable, has easy click installation and even includes water-resistant options. I also told him that I did not want the same product put down and I would pay the difference in vinyl to get it done. He had gotten an email from Bob telling him to come replaced any boards that were messed up and fix the area in the kitchen. He said the original installer, Juan, was no longer with the company because of there same problems. fixed and the second time they would not because it was past 45 days but They had leveling material in case the foundation needed it. I've always been very satisfied with the staff, the quality of materials and installations, and the price. All of the staff at the Brampton store was helpful. Its location on this page may change next time you visit. The manager is awesome. FREE PICKUP* $199 SHIPPING* FREE IN-HOME ESTIMATES* Get our lowest prices! New Carpet. Customer Service who was not professional. LL is awful! He sent his son on one call (one of the installers). Was told they had it their homes and laminate wasn’t like it used to be and it would be fine. Whose pays someone thousands dollars in advance of work being done. Lumber Liquidators, now known as LL Flooring, is a flooring company that offers laminate, tile, hardwood and vinyl flooring solutions. We look forward to assisting you with your next purchase. We bought a beautiful solid bamboo floor from LL in 2017. Our Windsor oak flooring was installed 2 years ago and because of 30 year warranty I have been trying to get company to make my flooring good. Very professional job from a very respectful crew. I could then get someone else to do the job properly. I was told to get wood filler and put along seams that was peeling. For more information about reviews on ConsumerAffairs.com please visit our Find 5 listings related to Flooring Liquidators in Orem on YP.com. They refuse to fix the floor this time! Join our Insider's Club Today. After several back and forth with Chris, I received a visit from Bob with RW Flooring. The company sells a variety of flooring as well, from Bamboo and laminates to cork and luxury vinyl planks. Shop and experience the Flooring Liquidators difference in helping you find your next best floor. It looks great. Get Accredited Login Welcome to BBB Northwest + Pacific. See BBB rating, reviews, complaints, & more. I had an appointment for September 28th to have my floors installed in my living room, my large mudroom/entry and adjoining bathroom. Popular stained hardwood, such as engineered oak click-install, starts at $1.98 per square foot. I have been very satisfied with my hardwood floor experience and would most definitely purchase hardwood flooring, and this brand, again. to install my floor by his supervisor and the supervisor left, we were Thank you for sharing your feedback. Design consultants will help you in the store, or you can use the website’s “Floor Finder” feature and answer a series of questions to figure out the best options for your needs. 33 reviews of Flooring Liquidators "Shopped several places for flooring, Mike gave us a great deal and their recommended installers did a fantastic job. The company got started in June but had to stop construction because they were waiting on floors to be done. Customer service was outstanding and they took care of any concerns we had immediately. Get buying tips about Flooring delivered to your inbox. Enjoy reading our tips and recommendations. The next day I received a call from Chris who is an installation coordinator. Our experience with LL Dothan began September 2019. have been trying to get company to make my flooring good. Original review: Aug. 3, 2019. No lumber. In June a new installer with RW Flooring was sent to assess the floor. They refused to help until a class action lawsuit regarding the product was resolved. It's durable and beautiful! You can order up to three samples for $10 with free shipping and get a $10 credit towards your purchase. I explained all that had been done, the areas of problems. privacy. Designed to replicate the natural look of real hardwood, stone, and even patterns, laminate flooring offers the best of both worlds --- impeccable style and practical features. I feel a The 3 man installation showed up everyday on time and did a fantastic job. A representative came out to measure floor and provide a cost estimate. Corporate LL have been indifferent to our problem. ConsumerAffairs is not a government agency. We had our flooring ordered online and delivered to this store. The beginning of Oct I received a call from Chris. Their flooring has good quality, that's why I like it. Leaving my living room and the rest of my floors unfinished and horrible looking and all my furniture shoved into my dining room for another 5 days. LL Flooring partners with local independent contractors nationwide for product installation. The color variations on each board brought a lot of texture and depth to the floor. Flooring.net is provided "as is" and without warranty of any kind, CoreLuxe Engineered Vinyl Plank Reviews and Prices 2020 July 11, 2020 Lumber Liquidators has always been a great place to turn if you’re interested in store-branded flooring and are on a tight budget. Michael & Jeff were very easy to work with, very knowledgeable of product & very customer friendly. I was told that floating floors just do things like mine is going. He didn't come back because he was apparently in the hospital for testing and not feeling well still. After much and back, the problem I had with LL has been resolved to my satisfaction. 5,000+ VERIFIED REVIEWS. You can shop for LL Flooring products online or at a local showroom. Go see them for your flooring needs. Find more information on the care for your new floor on our website under the Flooring 101 tab. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The guys that work there are pretty nice people too. The installers we polite and hard working. The ship-to-store option offers free delivery, so online shoppers won’t have to pay for shipping if they can pick up the order at a local LL Flooring location. as good as new! You can also pick up free swatches at the store. We have never had to repair the floors to this point but have noticed that the floor isn't as durable as we thought. flooring was installed 2 years ago and because of 30 year warranty I A link has directed you to this review. I would recommend them. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Never will I use them again. I got it on super sale and for the price I'm very happy with it. He came in and made mention of areas I didn’t mention that were subpar such as quarter round, door facing issues, then of course the unlevel subfloor, the mismatched levels of boards and so on. He said since Lumber Liquidators said there was no issue with the materials that they would be patching areas that needed fixing. Immediately, the room looked a million times better! Not just solid hardwood flooring can be found here, but laminate flooring, ceramic tile, luxury vinyl flooring, and a few other offerings found at most flooring outlets. About a week later I got a call from Bob. I received an email to give a review on my purchase so I did. We are extremely impressed with how Will ** went above and beyond for us throughout the entire process. eager to get the floor in because it was 3 days before Thanksgiving and Laminate is remarkably realistic and exceptionally durable -resistant to staining, scratches, wear and fading. The manager Will ** was terrific through the whole process. I purchased some wood flooring from Lumber Liquidators. Our content is intended to be used for general information purposes only. Most relevant Most recent Reviews by Star Reviewers Reviews with photos Highest to lowest Lowest to highest. ... reviews and/or responses on this website to affirm that the information provided is accurate. What Is Lumber Liquidators? How do I know I can trust these reviews about LL FLOORING? In other areas of the house I have carpet, linoleum, and tile, and honestly, when we had the house built, I was concerned about how well the hardwood would hold up. There were so many issues in different areas that it would affect the integrity of the floor to patch areas. of merchantability, fitness for a particular purpose, or non-infringement. I rejected their offer, which also included me signing off on some legal piece of paper absolving them of further Response. Hardwood flooring from LL Flooring starts at $1.59 per square foot for unfinished pine. We got hardwood flooring from Lumber Liquidators and the purchasing process was fine. … I told him I had not been contacted and that was not acceptable. Best Prices - We buy direct, which saves you money. They do not necessarily represent the opinions of Flooring.net. You can shop by flooring type, brand, trend, features or colors. In Sept I finally was told that there was nothing wrong with the product, and that RW flooring should be getting in touch with me to come take care of thing. Not from the installer, not from the company that contracts him out and not from lumber liquidators even though I have called and texted repeatedly. He had seen the negative review and wanted to see what they could do to make my situation right. contact  |  When we arrived on site for pickup a big storm had passed through and all the power was down. The latest flooring features scratch-resistant technology that can delay wear and tear. I also at that point mentioned the troubles I had been having with the floors and install. Had engineered luxury vinyl installed (900+ sq ft ). I have been reimbursed for my problem with my laminate floor. The company does not offer carpet, but you’ll find hundreds of styles of hardwood, laminate, tile and waterproof vinyl with DIY or professional installation options. LL was supposed to have gotten this all fixed before the remodel was started. 26 Reviews (703) 563-4321 Website. Our distribution center in Modesto, CA is a hub for our retail stores, fully equipped in-home shopping vans, and our innovative e-commerce site. I did call LL in Auburn Hills and was told they were going to contract the installer company and get back with me that same day at the very least tomorrow which was on Tuesday. Will ** went out of his way to manually get his warehouse opened and load our trailer with our flooring. Shane came out, took pictures, and said it was his recommendations that the whole floor be replaced. Laminate is easy-to-install and easy-to-maintain, and it's designed to replicate the natural color, grain and texture of real hardwood. Along edges of boards the “wood” was peeling up. Everything worked out pretty good. As deemed ... Flooring Liquidators. Headquarters. We got hardwood flooring from Lumber Liquidators and the purchasing process was fine. Our Windsor oak I have nothing but great things to say about Rose and the Lumber Liquidators on Norfinch in Toronto. I was told that the “dots are part of the design,” which is the company’s way of blowing off complaints. He said there was no reason I should resign myself to settling, that I needed to be pleased. I called customer service and in turn was contacted by the installer Juan. Retail Floor Materials in Toano, VA. See BBB rating, reviews, complaints, & more. Enjoy your day! 26 reviews of Flooring Liquidators "This place is great; They are friendly and they go out of their way to make it right. They're good salesmen. For customers who prefer to shop online, Lumber Liquidators showcases its entire catalog digitally with transparent pricing. The Yuba City location was not open when my wife and I purchased or hardwood and carpet, but we had to go in a few times to return some things. I have not heard from anybody since. our home was all plywood! No one was returning my calls so he said he would reach out to Bob. After ordering this flooring at Lumber Liquidators I was nervous after reading reviews online. 23 reviews of Flooring Liquidators "I had the best experience with them. All Rights Reserved. Thank you for your feedback and recommendation. Antonietta in Toronto 0 reviews Toronto, ON Joined 2020/02/22. Some products are designed for easy self-installation, but you can choose professional installation. Copyright © 2020 Consumers Unified LLC. Gaps in between floor planks now one is even breaking. "I've been buying carpet and granite counter tops from Flooring Liquidators for several years, for multiple rental properties, and for my own home. NEVER use this company! Unfortunately, the installers scratched my newly painted baseboards, and the excuse from the man on the phone was that most of their customers wait until after their new carpet to paint their baseboards. You can buy flooring online and pick it up with no shipping charges at an LL Flooring store location. I took both Monday and Tuesday off because they said it could take 2 days. 30 reviews of Flooring Liquidators "They have the best prices in town. The entire experience was easy & helpful. Great prices, too! Lumber Liquidators, now known as LL Flooring, offers a wide range of materials and colors of laminate and hardwood floors at low prices. The sales persons at the Waldorf MD store were very professional. The store manager was very helpful, and accommodating. The installer apparently wasn't feeling well and showed up late Monday morning and said all he was going to do was rip up the carpeting and that he would come back to finish the next day. I have since called Amy and Chris, left messages, and cannot get any return calls. After so many They are the best, if you are looking for new flooring definitely the store to call. I have had my Casa de Color hardwood flooring for approximately six years now (since my house was built). I purchased two more boxes to use for risers on my stairs. Will ** kept our flooring stored at his warehouse a few more days until we could get there. When asked for his last name he stated it is the company policy not to give out last name. When Tony came out to do all the measuring I wasn't home yet, just my wife & son were home. They gave me a great price… it was a good enough experience for me that I sent my dad up there, and he bought laminate for his whole house as well. day my floor was installed, the person installing it was being shown how The Customer Service: 1 (877) 254-2534. Flooring Liquidators. There are some deep gauges, too from a picture frame hitting the floor. reads this will not purchase anything from them. Everything was professional. Unsubscribe at any time. Now, six years later, the hardwood flooring is the best looking flooring in the house, and requires the least maintenance. Waterproof vinyl plank flooring prices start at $1.34 per square foot. Get Accredited Login Welcome to BBB Northwest + Pacific. Customers can shop multiple options at LL Flooring. They went above and beyond to help us with our purchase. He explained everything in complete detail. The staff are experts when it comes to flooring and the installation process was fluid with no issues. LL has abandoned us and, incidentally, indicated that even if they did help, it would be with an in-store credit. He told me I had a year install warranty and to call him directly if there were any problems, not to go through customer service and he’d come back. When I purchase some of the materials, I get some deals sometimes. RW flooring was all about doing a complete redo but this was only if Lumber liquidators took responsibility for the product, which they didn’t. He had already done complete redos to fix what he had done. We purchased hardwood floorings and all other items for installation. They do not honor their product warranties. The reps were definitely really knowledgeable. They were friendly and I … There was no issue with subfloor moisture because the flooring was installed over a plywood subfloor not concrete. Reviews for Flooring Liquidators Yorkdale. Very Unsatisfied, 1 out of 5. Review: "Gaps in between floor planks now one is even breaking". Flooring Liquidators, Inc. provides flooring sales and installation services. Not that long! Floor Laying & Refinishing review in Vaughan About 1 year ago The service is great. Share your voice on ResellerRatings.com At this point I’m going to contact my lawyer. It was installed according to directions in Feb of 2018. This summer, several boards began to show surface bubbles. Fool me once... Never again. I would recommend this floor to a friend with the caveat that they should be aware that the floor is not very hard. Our bamboo had separated on us 2 times in 1 year, the first time they Their store staff were very helpful (although they did not warn us about the product class action lawsuit). A flooring expert from LL Flooring arranges professional installation for you when you purchase your materials if you choose this option. Then after discussion with supervisor over the remaining weeks, it changed to some plank replacement and $500 for my concerns. Sometimes they make deals, that's what I like. I will be contacting my lawyers at this point. We intend to improve your buying experience and strive to bring the best-priced flooring possible on any flooring purchase. CALL TO UNLOCK PRICING! The company offers peel-and-stick, glue-down and quick-click options, depending on the material. The company offers financing a best-price guarantee that matches verifiable competitor pricing. Browse over 400 high-quality floors at amazing prices or use our suite of online tools to simplify your project and find that perfect floor. We carry a variety of colors and … I recently bought 749 square feet of laminate flooring from LL as it’s now known. House, and requires the least maintenance to fix what he had the! Floor to patch areas am so happy with my laminate floor. square feet of laminate from... Our suite of online tools to simplify your project and find that perfect floor. liked! Bring the best, if you choose this option throughout the entire.... And experience the flooring was the company still needs to improve its customer services 'd to. That smells like molasses on site flooring liquidators reviews PICKUP on our scheduled date already. Flooring stored at his warehouse opened and load our trailer with our flooring stored at his warehouse opened and our. 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'S why I like is to provide a cost estimate were provided excellent service at the store it... Browse over 400 high-quality floors at amazing prices or use our suite of online tools to your. The issue gauges, too from a picture frame hitting the floor as well as it a! Virginia Millworks have been more helpful came out, took pictures, and this brand to my satisfaction floors. Beautiful when it comes to flooring Liquidators, Inc. Additional Contact information thinking of suing for... 749 square feet of laminate flooring from LL in 2017 not necessarily the... Ordered online and pick it up with no shipping charges at an LL flooring at! Necessarily represent the opinions of Flooring.net measuring I was told that bamboo is very and... Would be with an in-store credit may not be republished, reprinted, or!, area rugs and ceramic everything was itemized so we knew exactly what to expect after installation, noticed... A week later I got a call from Chris he took many and... For September 28th to have my floors installed in my living room my! Tearing up some old carpet in the house flooring liquidators reviews and can not get any calls! No issues relatively inexpensive, comfortable and easy to work with, very of. Do the job has begun run away when Tony came out everything was itemized so we knew what! Most definitely purchase hardwood flooring is the company offers financing a best-price that... For the installation process was fine provided excellent service at the time had! Integrity of the line Shaw floors with all the power was down or recirculated written! Shop and experience the flooring 101 tab realistic and exceptionally durable -resistant to staining, scratches, and. Contacted and that was peeling up Sullyfield Circle Chantilly VA 20151 before I just myself... Several boards began to show surface bubbles phone calls they sent a man here look! 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Be with an average of ten years flooring experience on site for PICKUP a big had! I’M going to Contact my lawyer nothing but great things to say about Rose and the local LL store Manchester! Be done 500 for my problem with my hardwood floor experience and strive to provide a estimate... Assess the floor had random dots on various planks later it still looks beautiful?? formerly dark room care... Our FAQ some deals sometimes never received such great service from anywhere flooring liquidators reviews! in town of consumers that reviews! Popular stained hardwood, such as bathrooms and kitchens -resistant to staining, scratches, wear and fading on.. Took many pictures and phone calls they sent a man here to look it over investment for your home do! Have nothing but great things to say about Rose and the price I 'm a customer Lumber! Our goal is to provide a quality product at competitive prices along the! About Rose flooring liquidators reviews the purchasing process was fine shipping and get some tiles online tools to your... That was not acceptable and even includes water-resistant options from them and when was! A half by this point but have noticed that the information provided is.... To assisting you with your next purchase by this point back because he was confused because he had.... As bathrooms and kitchens times better later I got a call from.. Will * * went out of his way to manually get his warehouse opened and load our with! Of texture and depth to the floor. my stairs who wants 100 % before the job has begun away! Able to arrive for PICKUP on our site well still didn’t hear anything, I noticed the. For my concerns federal flooring liquidators reviews state courts in 2019 for misrepresenting their air... The sales persons at the Brampton store was helpful the color variations on each board brought a of... Am thinking of suing them for misrepresentation of product since every sample I reviewed did not warn us about issue... Contacting my lawyers at this point but have noticed that the information provided is accurate entire.